Terms of purchase
PRICES AND PAYMENT
Each item is listed with a price including VAT. In the shopping cart you can see the total price including all fees, VAT, shipping and payment.
Payment terms are indicated in the shopping cart depending on the selected payment method. Shipping conditions are specified in the shopping cart depending on the selected shipping method.
RIGHT OF WITHDRAWAL
Your right of withdrawal (the withdrawal period) is valid for 14 days. Your message to us must clearly state that you regret it. The cancellation period begins on the day you received the item. If the last day of the cooling-off period
falls on a Saturday, Sunday or holiday, the cooling-off period is extended so that it also applies to the following weekday. If you regret your purchase, please contact us directly at firstname.lastname@example.org with
order number and reason. Provided that the product is in the same unused condition that you received it. You have the right to examine the item to see what its properties and function are.
You do not have the right of withdrawal if:
You used the product. This is due to health and hygiene reasons.
The service started during the cooling-off period with your consent, the price is dependent on
fluctuations in the financial market, for example a share, the product cannot be returned due to its nature.
When you have exercised your right of withdrawal:
You are obliged to keep the item in the same good condition as when you received it. You may not use it, but of course carefully examine it. If the product is damaged or lost due to your carelessness, you lose the right of withdrawal.
When you place your order with us, you provide your personal details. In connection with your registration and order, you agree that we store and use your data in our business to fulfill the agreement with you. According to the Personal Data Act, you have the right to receive the
information that we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or removed.
In this case, contact us by email at email@example.com.
Communications Act, July 25, 2003. A cookie is a small text file that is stored on
your computer and which contains information to help the online store to
identify and track user. Cookies exist as session cookies and as
cookies that are permanently stored on your computer. During your first visit to the
webshop, your browser is assigned a session cookie which is unique and which
is used not to confuse you as a user with other users. To
be able to use the online store, you should allow cookies in your browser. This type of
cookie is used solely to give you as a visitor a better experience and
support and does not store any personal information about you. Cookies can be deleted. In
this online store, cookies are used, for example, to keep track of your shopping cart,
your settings and which pages you visited in order to provide you with a better
customer experience and support.
The delivery time is between 1-5 working days depending on the season.
We usually send your order the next day. If you have not received your delivery within working days, please contact us at firstname.lastname@example.org with the order number. If an item has a different delivery time, it is indicated next to the respective item. Unclaimed packages are charged SEK 150
Within Sweden, we ship with Post Nord. If you have chosen cash on delivery as the shipping method, your goods will remain in the post office for two weeks. Unclaimed goods are returned to us. For all packages that are not redeemed, we reserve the right to charge you costs for return shipping, handling fee and
handling fee, currently SEK 150.
Returns are at your own expense except if the product is defective or if we have packed or sent the wrong product. Returns must be sent as a letter or package, not cash on delivery.
When you have exercised your right of withdrawal, you must send or return it to us.
We shall, if you have exercised your right of withdrawal, repay what you have
paid for the goods as soon as possible or at the latest within 30 days from the day we
received the goods. You must pay the return costs yourself when you send the product back.
We always pay the return costs for sending back so-called
replacement goods. See also the Consumer Agency and the Distance Contracts Act, as well as the EU
common dispute resolution page http://ec.europa.eu/odr.